Welcome to The Good Men Support Center

This is your one-stop hub for all support across our brands — NeoStoreTechPlug, and HostingBay.

Whether you’re here for hardware help, software support, service requests, or anything in between — you’re in the right place. Our unified ticketing system ensures your queries are tracked, resolved, and followed up without the runaround.

What can you do here?

  • Create a Support Ticket – Need assistance? Raise a request and our team will take it from there.
  • Check Ticket Status – View real-time updates and stay in the loop.
  • Browse Help Articles – Our knowledge base has quick fixes, setup guides, and answers to common queries.

Who are we?

We’re The Good Men — the team behind NeoStore (Apple products & repairs), TechPlug (IT solutions & services), and HostingBay (domain, email, and cloud hosting). Different brands, same commitment: fast, reliable, and human-friendly support.

Need Help?

Click “Open a New Ticket” or log in to manage your existing requests. Let’s get it sorted.